HotelmanagerMarcusWinterisawaitinganimportantvisitortotheEmiratesPalaceHotelHislongtimefriend–therepresentativeofabigtouroperator–shouldbearrivingsoontoinspectthehotelButinsteadofhisfriendit’sanewinspectorthatcomes–SarahRiemswhoseideasconcerningtheneedsofhotelguestsgreatlydifferfromthoseofMarcusTryingtoimpressSarahwiththedistinctiveflairofhishotelMarcusmakesagrandpresentationemphasizingthespectacularregionalcuisineandeventakingtheinspectoronseveraltripsintothebreathtakingdesertStillitlookslikeahardsell…AtthesametimeAnnathehotel’sdecoratorexcitedlyawaitsthearrivalofvisitorsofherownherpenpalMaxandhisfriendHolgerAlthoughMaxandAnnahaveonlyoncebrieflymethisextremelyromanticlettershavefilledherheartwithpassionOnceherguestsaresettledinthehotelthoughitbecomesquicklyobvioustoAnnathattheMaxwhohadinspiredsuchaloveinherthroughhislettersismuchdifferentthantheoneshenowseesbeforeherIt’stheartisticHolgerwhoispresentlystirringherdesirewhichleadstoagrowingrivalrybetweenthetwomenthatstrainstheirfriendshipMeanwhilethesinglemotherRenateandhersonTobiashavetraveledtothehotelforadreamholidaySoonRenate’srealreasonforthetriptoDubaisurfacesshewantsTobiastobecomeacquaintedwithhisfatherwhooperatesboattoursforthehotelguests–andwhodoesn’tevenknowhissonexists…